MTR Services’ business model is designed to provide a custom solution to our client’s IT and infrastructure management needs. Our goal is to provide you with the same service one would expect from an internal IT department, without the overhead associated with hiring fully qualified and certified, top level system engineers and IT managers.

We are committed to minimizing company “down-time” to allow our clients to focus on their core business. We believe that technology should be in place to help a company be more efficient rather than distract from their core focus. MTR Services can handle your infrastructure needs and allow you to do what you do best.

MTR Services engineers are highly trained and experienced and maintain high level industry certifications.

MTR Services offers three distinct services to small and medium size businesses.



• Assist the internal company IT department with strategizing, planning, implementing and managing complex projects that may be beyond the expertise of internal IT staff.

• Providing additional manpower for the implementation of large, complex projects to minimize downtime and provided necessary experience.

• Project implementation such as upgrades to Exchange 2010, convert standard server environment to Small Business Server 2008, implement Citrix for application delivery, disaster recovery plan design and implementation, and much more.



• Provide full IT department services for companies without an IT department

• Provide full time helpdesk service to support end users on desktop issues and needs

• Provide proactive desktop and server maintenance and support to minimize hardware failure and downtime

• Provide tier 2 support for companies with minimal IT staff



• VOIP phone systems

• Customized features

• Voicemail to Email

• Auto Attendant

• After hours call routing

• Ring groups